How Are We Doing?
You can always expect world-class service and selection at Thunder Chrysler Dodge Jeep Ram. In fact, it’s our personal approach that continues to bring our customers back time and time again. But just what is it about Thunder Chrysler Dodge Jeep Ram that sets it apart from the competition? There is no one more qualified to answer that question than our customers! Here you will find reviews from Thunder Chrysler Dodge Jeep Ram customers, many of whom have been shopping with us for years. We invite you to look around and hope you will leave a review of your own once you have been to see us. Thank you in advance for taking the time to do so.
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Michayla Michele Hennessy
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Yeiner de jesus Arrieta buelvas
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Diana DeSantiago
10/10 recommend this place ! Mark and the whole team went above and beyond every step of the process. We came here from another dealership because of a much better deal on 2023 Jeep Grand Cherokee L. From the first call to see if it was still available to having it washed and ready to test drive when we arrived to closing the deal, it was the smoothest dealership experience we’ve ever had! We are so glad we came to Thunder and we will send all of our family/friends here for future purchases!
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Rex Decker
1st service was lovely. The building and property are clean and attractive. The pull up service to drop my vehicle off was convenient. The counter staff was so pleasant and present. The service was quick (and no additional cost because of Jeep Wave). I didn’t feel any stress of the transaction. A+
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Obi wAnn Kenoulter
5 Stars is for Arsenio Quintero ONLY!!
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Mark Winters
A great overall experience at Thunder CDJR! My son bought a 3500 Ram on 6-15-24 and the process was smooth, transparent, fair, no games. Great pricing. Such a great process that I decided to trade my 2009 Ram for something newer and leased a 2024 Ram 1500 on 7-15-24. I called and discussed what I wanted, made an appointment and about 2 hours later everything was completed, from test driving to driving off the lot. Go see them if you're in the market. I had shopped other local dealers, pricing and their pricing games drove me away. Our sales representative was Keith Williams, he was outstanding!
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JOHN MCELROY
absolutely amazing
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Jessie Paul
Absolutely fantastic experience!! Everyone was so helpful and was willing to work with everyone♡
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Don Mader
Absolutely perfect! Good service and courteous to my every needs!
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Mitzi Ridley
After researching and looking for the vehicle I wanted, I visited Thunder to test drive a couple of the Jeeps that I was interested in. Robert was extremely helpful and knowledgeable of the vehicles and allowed me to make a decision without any pressure just valuable information and options. I took my time and there was zero pressure. When I returned a few days later after making my decision we tested the Jeep one more time. I was over the moon with my decision. I worked with Robert and then Randi to select what accessories I would like to add. Again it was a pleasant and non pressured time working with Randi. Once that was done, I was with Bob in finance. He was very professional and explained what my additional options and financial options were. From getting a better interest rate and no pressure to put all add-ons that I was not interested in. When it came to the delivery and review, along with Robert, Mark joined us to explain all the functionality in the Jeep and how to remove the top and safely secure it. He also suggested ways to take great care of the top when removed. He spoke with me with respect and never once spoke to me like a “little lady” or patronizing. I say all of this because other dealerships I had visited DID speak to me like that and pressured me to the point of aggravation and disrespect to me. I will always recommend Thunder to anybody who is interested in a vehicle!! Every staff member I encountered was pleasant, respectful and helpful!! Thank you Robert Maxwell and all of the team for giving me a great experience and for getting me my “Tonka” in my driveway!!!
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Christy Williams
After searching for weeks to find my “unicorn” of a Jeep Wrangler ( 2022 unlimited high altitude with very specific features) , I came across Thunder Chrysler. When I originally reached out, Brian let me know their was a hold on the vehicle , but would let me know if anything changed. Lucky for me, the hold fell through and Brian called me first thing the next morning and within about an hour had my trade, financing , and all the details on the vehicles worked out! Since I am located over 400 miles away from the dealership , Brian sent multiple videos, answered all my questions and coordinating my delivery. The delivery driver Harold AKA Slim was great!! Slim coordinated his eta multiple times , reviewed all my paperwork to sign, and made sure my tank so it was full on delivery. I highly recommend doing business with Thunder CDJR regardless of where you live! Thank you Brian for making my buying experience so easy!!! Side note : I love my new Jeep!!!
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Jacob Bratten
All the staff at Thunder are just great. They are very knowledgeable and super friendly. Roderick, Louis, and the rest of the service department make the whole experience so relaxing. This is the reason I left another dealership after over a decade of patronage to come to Thunder. Thank you!!
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Larry Sasa
All the staff at Thunder were professional. I fully recommend this dealership.
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Keith Pedrick
Always a great experience with everyone there. The staff is very welcoming and polite. If you are looking for accessories Mark is the man.
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Jeff Beaman
Always a pleasure to deal with Thunder's service department.
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John Allen
Always a pleasure to deal with! Thanks!
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Cameryn Bryant
Always a smooth and easy experience when I bring my car in for service. Dalton remembers who I am and takes good care of my car. Exceptional customer service from Michael as well!
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Matt Torres
Always a wonderful experience
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Jerry Sheppard
Always courteous and efficient.
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April Velasquez
Always courteous knowledgeable and direct with info payments and expectations
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Ken Turner
Always friendly and great to work with on getting truck fixed. Would not go anywhere else to have service done
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Pastor Eastside
Always friendly, knowledge and courteous.
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George Kuenning
Always great service, took care of my trucks DEF system and up dated the ECU within a couple of hours. Also provided free shuttle service.
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Greg Simpkin
Always nice to the customers the waiting room kept clean and people are always looking to help to your needs they make you feel at home while you're waiting for service
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Atakan Muslu
Amazing car buying experience!
Jim and Tom was amazing. The dealership was super friendly. Prices were good, I would definitely recommend Thunder CDJR to everyone. Thank you so much guys again and again!
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Jessica Martinez
Amazing Experience!! I got a really good deal for my trade and ended up closing the deal for a Wrangler. Sales Rep Brian was very patient and understanding. I did not feel pushed but rather being taken care of. Overall Experience was great!
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Sean Caven
Amazing experience. Came to Thunder CDJR from Bradenton to look at a vehicle and was able to leave with it same day. The team at Thunder was exceptional to work with. I worked with Michale and Tim in sales and Bob in finance. I was anxious that I'd be rustling some feathers by showing up with my own financing but they gave me a great deal on my trade with absolutely no haggling needed and then gladly accepted my provided financing without any pressure to reconsider and use their financing. Very happy with the purchase. 5 stars all around. The only complaint I have is that the vehicle was sold to me without a driver's floor mat and with two cracks in the windshield. These are things I should've noticed myself prior to signing but I was too excited to do a walk-around. I don't think they were deliberately concealed by the dealer but if you take in a trade with a cracked windshield, it's good practice to replace that windshield before listing the vehicle for sale. This is a dealership not a buy here, pay here. Still 5 stars because I didn't catch these things myself.
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Monika Gonzalez
Amazing experience… they helped us out in every way they could went above and beyond to get us what we wanted!!!
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Pete Conklin
Amazing place prompt service won't use anyone else this is what service is supposed to be like!!!!! Highly recommend
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David Vasquez
Amazing service! Thank you guys!
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Eileen Rodriguez
Amazing service. Mike and Mark were super helpful.
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Bre Haggins
An experience unheard of… Could not have made a better choice!
Pssss, Like Family right at home💜
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Larry Stanaland
Another great service visit to Thunder. Took a little longer than normal due to some techs being out but they communicated well and got it done. Thanks guys. We'll see you again soon.
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Alisha Callaway
Anytime I need to go there, I look for Roderick and he always delivers quality customer service! I’m given options, never pressured or left confused. He takes the time to explain things. The staff is always timely, pleasant and willing to assist
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Jannette FL
Associate really helped me create a plan to fix my vehicle in a way that worked for our needs and budget.
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Jessica Popovics
Awesome customer service and very friendly.
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Greg Carlisle
Awesome dealership and amazing staff
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michael kuehl
Awesome dealership really went the extra mile to make this a great buying experience thanks thunder
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Nathen Alderman
Awesome experience definitely recommend. Staffs nice and very helpful
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Dave Sullivan
Awesome experience, very happy with the car buying process there.
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Andrew Morgan
Awesome service
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Jose Gomez
Awesome service!
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Doug Portofee
Awesome visit as always
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Dan Lambert
Been living in Florida since April 2021. I own a Ram 1500 pickup. Since I’m from PA I’m used to state inspections to know that my vehicle is safe and sound. Dalton in express had one of his techs perform a multi point inspection. He thoroughly reviewed the inspection report with me and basically told me my vehicle was looking good. I was ready to pay and was shocked that it was a complimentary multipoint inspection. One thing is for sure I will be using Thunder for service. They could easily have told me there was problems with my vehicle to make money off of me. While I was there waiting any staff that walked by greeted me as well. I’m impressed and thankful I finally was able to get in there with my busy schedule.
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Melinda Ogilvie
Best car buying experience ever! Everyone is amazing!
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Kathryn Sanchez
Best car buying experience! Vince Fernandez was my sales person, not only did he answer every question and concern I threw at him, he delivered to my house which made it so convenient.. Highly recommend this Dealership. great service ❤️ The Finance dept was very professional and made it easy to get the right warranty for my needs… Thank You Thunder ❤️
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Jenna North
Best experience ever. We’ve tried multiple other dealers in the area (Winter Haven, Lake Wales). And will be driving 30 extra minutes to go to Thunder going forward. Jason was fantastic in the service department. Friendly and happy. Very understanding and legitimately wanted to help.Arsenio, the Service Manager, was just as fantastic. Extremely nice and never once made us feel unwanted or that we were a bother. Immediately came out to talk to us about the situation we were having with our vehicle that the other dealer caused and refused to fix. Both Jason and Arsenio followed up with us daily, if not multiple times on the two visits we had. It was a fantastic experience, and I would definitely recommend them to everybody.
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Lesley Lape
BEST experience I’ve had buying a car!! Everyone was friendly and extremely helpful! The process was fast and the people were amazing. I love my new Jeep!!
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Sam HaagPastor
Best Service Department I’ve ever Been Too !!!!!!
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Mike & Tina Marcewicz
Best vehicle purchasing experience hands down! Kevin was wonderful to deal with, very professional, knowledgeable & personable. Mark was also first class & made the process easy & enjoyable opposed to many dealerships we have been to in the past!! Great guys, great dealership. Highly recommend purchasing your next vehicle from them. In sales ask for Kevin.
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Mickey Decann
Bought a 2024 Jeep rubicon today. Jim was my salesman and he was very professional and easy to work with. If you don’t want to pay all them dealer mark ups and 3k Gettle experience then Thunder Jeep is the place to go!
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Mark Stroud
Bought numerous vehicles from them, friendly people, great new facility and I always get a good deal. Highly recommend them.
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R Brackley
Bought our new, to us, Ram 3500 from Thunder a couple weeks ago with the help of Jaxson. Great truck so far. This is our second vehicle from Thunder and they also do most of our maintenance.
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E Pearson
Brian Fishburn did amazing job helping with purchase of my new truck.
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Daniel G
Brian Fishburn has been absolutely incredible start to finish. This has been by far the best buying experience I have ever had during a vehicle purchase. Please ask for Brian if you are in Need.
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Kristen Sikora
Brian Fishburn was excellent to work with and was a great partner in our car buying experience! He listened to our needs, was direct and upfront (no tricks or surprise catches), and was quick to provide excellent service. We needed our car delivered to another city and Brian assisted in making it happen quickly and efficiently.
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Becky Babicz
Brian was my salesman and he was very nice and helpful. Mark Stroud was also very nice and so was the man who helped me with the extended warranty.
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Dariana Garcia
Brought my jeep for an oil change and Luis was great. Very professional and very helpful. I was in and out in less than an hour. Great customer service.
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Maria “Judith” Rivera
Brutal Tremendous service, we loved our Troca.. Recommended 👌🏼
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Angelo G.
By far one of the best car buying experiences I have ever had. The staff was extremely pleasant to deal with. They were very accommodating when giving me a great value on my trade and giving me a great deal on my new truck. Special thanks to Michael Quinn, great sales person. I would also like to thank Bob in Finance, Mark in accessories, and all the other staff that helped with my new vehicle purchase. If you are looking for a new vehicle, I highly recommend Thunder CDJR in Bartow. Great experience!
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Diana Molina
By far the best car buying experience I’ve had in my 30 years of vehicle purchases. Craig tailored the experience to exactly what we needed and never wavered on any of his promises. This was never a bait and switch situation- so THANK YOU for making this a great and quick experience!! Worth the 2 hour drive to pick up my beauty!!
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Snidely
Called multiple dealerships and Taylor in the parts department was the only one able to figure out what part I was looking for
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Tom Tee
Couretous, clean, and decent time for service.
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Connie Kazakowitz
Craig and team were amazing, after a bad experience at another dealer they put us at ease and did everything they could to help get us a fair deal on the car we wanted.
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Dennis Holder
Customer Service and Care Beyond Expectations. Came back from Long trip pulling my Airstream with My 1500 Ram. They were closing for The Weekend and my truck was 1% oil life. They took me anyway!!! And give my truck back in 15 mins. I don’t take my Truck No where Else!! They’re Always Friendly and Treat You Like Family!!!!
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Christina Hill
Customer service is top notch!
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Devin-Marcus McCants
Dalton “Dallas” Lease! Truck is loud, service is on point! 🤙🏿🤘🏿👍🏿🔥
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Tony Dandrea
Dealt with Kevin in Sales , He was Very Responsive and Not Pushy , the whole process was painless from sales service and finance they were all great to deal with !
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Bruce Straubel
Did a great job on our Truck. Response. Time was good. Communication was excellent thank you guys very much.
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Anthony Smith
Drive in no appointment, oil change and tire leaking air. Unfortunately tire couldn’t be repaired, but the oil change was done quickly and a free wash.
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Martha Lopez
Each time I come here, the services is a 1000 out 10! Brian and Mark have exceeded my expectations and made sure everything was a smooth process when it came to purchasing another vehicle! I can’t thank the staff enough for their patience and support! I highly recommend this dealership for anyone who needs a new vehicle or needs service done!
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Amanda Faneuf
Each time we come to Thunder to buy a car, they’re always so good to us. Sarge is our guy! When we get our oil changed, Arsenio and Denisa (and the rest of the team!) treat us like we are family. Kudos to management for keeping excellent employees on staff! Best dealership around!
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Micheleen Hernandez
Easiest sales experience ever. Just purchased our 4th car from Vince and we couldn’t be happier!
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Mark Gaeta
Easy to work with. Good deal. Would highly recommend
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Pam Maier
Efficient and pleasant staff
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Bill Dorman
Efficient, professional and timely
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pro gamer14
Eric Hale was amazing! We didn’t think we could get a car but we are leaving with a brand new 2020! Best place ever!
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Glennis Jones
Everybody nice and polite thank you, Rodrick
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rick leigh
Everyone at Thunder were outstanding it was the best experience ever for buying a new vehicle
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Minerva Navarro
Everyone is friendly and welcoming, from the person that answers the phone to the person that helps you upon arrival.
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Nicole Nolte
Everyone on staff was extremely friendly. Smooth transaction, and I LOVE my new Jeep. Thank you!
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Bree Williams
Everyone was absolutely amazing! Very respectful and went above and beyond! I am one happy customer! Recommend 100%!
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Tom Rosenbloom
Everyone was extremely helpful and polite
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Ann Durwin
Everyone was extremely helpful and tried to resolve all our issues.
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Renee Losee
Everyone was professional and treated me with respect. My mechanic Lou was so sweet. I know where I'll be going should I need it
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Mike Davis
Everything was fast and to the point.
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ELBEATLEB
Excelente servicio, Todos los dealers deberían pertenecer a esta cadena! Ninguno de los que están localizados en Lake Wales, Davenport o Winter heaven le llegan ni a los talones, son sobresalientes y no los cambiaria por nada!
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Ann dar
Excellent attention and Service!! Thank you very much 😊
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William Brogdon
Excellent bisit
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introducer65
Excellent customer care. I was taken care promptly
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Jim Dantzman
Excellent first experience there. Very nice facility and great employees.
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John Mahoney
Excellent guest service absolutely excellent . Keith Pedrick was best salesman I ever dealt with . F & I gentlemen was excellent and professional. Excellent TRAINED personnel.
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Alexis Flores
excellent people and good staff thanks to y’all I got my first car 🙏.
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Greg Bryan
Excellent process from sales to accessories to finance. In 50 years of buying vehicle, I've never had a better experience. Fast too!
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Fred Morris
Excellent purchasing, delivery and finance experience
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Nicholas Champion
Excellent sales team, everyone was polite and professional. Correspondence prior to our trip over to Bartow from Tampa was quick and responsive. All of our questions and concerns were addressed in a timely fashion. Not one associate was pushy to make a sale. We bought 2 Jeeps and the team was able to make a deal that worked for our needs and situation. Would certainly recommend to a friend or family member.
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Greg Staton
Excellent Service
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Patricia Berti
Excellent service
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Deborah Baldwin
Excellent service and great customer service.
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Ted Garcia
Excellent service and staff. The service technician answered all my questions and John from the parts department was great. My Jeep Gladiator Rubicon was well taken care of.
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John Masalko
Excellent service as always
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Julie Shelton
Excellent service as always. Louis made sure I was kept informed of the progress and costs. Thank you
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Bonnie Ley
Excellent service department. Excellent customer service.
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Brandon Gobel
Excellent service department. Very knowledgeable and responsive. You’re in and out very quickly. Very nice waiting area.
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Rod Presnell
Excellent service dept. Everyone was friendly and helpful.
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Dave Corona
Excellent service, cordial, friendly, Timely, up to date facilities, clean, the best
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Tammy Campanello
Excellent service. Didn’t try to upsell me on service items or do work that didn’t need to be done. Honest communication. Would recommend.
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Aaron Gonzalez
Excellent service. Patient and kind to me and my wife. Willing to negotiate and listen to your offer. They are honest with the process and take their time to explain everything to you. The excellent sales department, the process to guide the vehicle was a very pleasant process and from the moment you arrive they do everything possible to make you feel welcome. The best experience my wife and I have ever had. Grateful to God for giving grace and love to this dealer's team to treat us the way they did.
English:
Excellent service. Patient and kind to me and my wife. Willing to negotiate and listen to your offer. They are honest with the process and take their time to explain everything. Excellent sales department, the process to test the vehicle was a very pleasant process and from the moment you arrive they do everything possible to make you feel welcome. The best experience my wife and I have ever had. Grateful to God for giving grace and love to this dealer's team to treat us the way they did.
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Rich Herndon
Experience was great thank you again
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Shawna Grundig
Fantastic experience! Jason was such a professional and made my encounter stress free. I had several issues with my Jeep and half expected to be taken advantage of. To my surprise, I was charged a fair price and there were no hidden cost. I will be going to Thunder Chrysler Dodge Jeep Ram in Bartow from now on without question!!
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Andrew
Fast and accurate as always!
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Fred Marvin
fast and dependable service
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Jessi Kennedy
Fast and professional service. Dalton answered all my questions in a way I could understand he was very patient with me as i explained my concerns I didn't feel rushed!
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Dave T
Fast service and friendly people. Good price for an oil change.
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Dale Tetro
Fast Service, Great people to work with. Update calls on progress.
Done sooner than expected.
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Cindy Forney
Fast, courteous, professional
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kevin alexander
First time at this facility. Everyone was nice and helpful. Went there for a oil change, they were able to get me right in with no problem and it even didn't take long. Will definitely go back there. It's new, nice and clean!
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Clifford Kish
Five Stars for Matt in sales and Bob V on the sale of my leased Jeep to me at Thunder, Chrysler,Dodge, Jeep dealership in Bartow, FL. I was extremely happy to deal with them. I am not local but stopped by on a trip to finish the purchase due to a time element on my lease. Thank you Gentlemen. Clifford Kish Saint Petersburg FL.
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John Gravitt
friendly and prompt.. great service
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John McConnell
Friendly, courteous service. Got oil change and tire rotation done in timely manner. Great job.
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Heidi Masters
Friendly, quick and they washed my car!
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Linda Wetzel
From Keith the the salesman to Bob the finance manager, we had a professional friendly and quick experience. Thank you all we love our new van.
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Ashley Dupré
From the moment we reached out to the dealership for an initial inquiry, to the moment we drove off of the lot with our gorgeous vehicle (and beyond!), we received 5 star service in every facet of our vehicle buying experience. Every staff member we interacted with was polite, informed, patient, and truly delightful to encounter. They each genuinely wanted us to leave feeling comfortable with our purchase and smiling, which we did! Even in the post-pandemic climate, we secured a great deal and were met with pristine customer service. Thank you, Todd, and to the entire Thunder team for an exceptional experience!
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Dr Michael Knight
From the start working with Tim and Mark was great. They were transparent and honest about pricing and made everything smooth in the transaction. I knew that my previous Jeep experience with that “BIG Jeep dealer” in Tampa was HORRIBLE. BUT THEN I found Thunder Jeep and they showed professionalism and made it clear why THUNDER JEEP is growing like crazy! Why? Because they do it right! Hats off to TIM and MARK as they are the front line contact and you can trust you will get an honest deal!!!
GO and ask for TIM - tell him Dr Knight says hi!
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tarneisha Smedley
Go visit Jaxon Great experience!!! Great Deal!!!
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Arma Hernandez
Good help to get you what you need
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Kim Bentley
Got my L.O.F. Done even without an appointment, and replaced my backup camera quickly under warranty.
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Yamira Quintana
Grateful and super delighted with the service. Lovely Josh, top service, no complaints!!!
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Andrea Williams
Great and fast service. Only problem was you’ll didn’t have any drinks in the cooler
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Kristy Oneill
Great and friendly service
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B R
Great buying experience!!!!!
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Josh Griffin
Great customer service
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Jaclyn Wudtke
Great customer service!
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Corrien & ReMonalda Woods
Great customer service. Keith our salesman is the best.
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Linda McDonough
Great customer service. Thank you to Jason for his professionalism, explanation of repairs needed and taking care of my Jeep.
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Patricia Crane
Great customer service.. promptly sent me on my way in a loaner car. And took great care of my car. Friendly and kind.
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Kevin Erwine
Great dealership for sales and service. These folks will treat you right!
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Michael Flores
Great dealership to go to if they have the vehicle you’re looking for. Very friendly and customer focused. I was coming in from out of town, but they made the whole process really easy. I’ve had an exceptional experience at Thunder and would recommend this dealership.
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Ben Greenlee
Great dealership to work with. We just bought our second jeep this year with them.
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Kevin LaLonde
Great dealership, very clean and everyone there is courteous especially my salesman Brian Fishburn who took his time to find me the perfect vehicle. Finance was a breeze and got me out of there and into my jeep quickly. I would highly recommend this dealership for everyone.
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sherry hanshaw
Great experience the sales men were awesome
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Keith Brantley
Great experience all the way around!
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Carmen Stout
Great experience at Thunder, our salesman Kevin was so personable without being pushy. Negotiation was fair & they were very patient with our questions. When it came time to finalize Bob was great, he explained every detail before we signed. Options that were offered were never pushed, just offered. Overall we couldn’t have asked for more, very friendly atmosphere. Jose in the service department is great to work with as well!
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Scott Sandusky
Great experience buying at Thunder. Top notch staff all the way around.
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Courtney Ally
Great experience! Highly recommend.
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Timothy Eastman
Great experience, great salesman. Vince took care of me and made everything so easy. Definitely will be coming back for my next vehicle.
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Jerry lovito
Great experience, very nice staff. Good prices on oil changes.
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Greg Zimmer
Great experience. They Made it happen
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Adrian Johnson
Great fixing my problems
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Lora Strickland
Great job
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Jamie Gardner
Great people quick and easy financing
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Sandy Nosich
Great people to work with and took care of us as always!
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Vince Seebach
Great people. Great service I will be back
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Taylor Desmond
Great place to buy a car, I have a 3 year old and buying a car can be a daunting task but they made it effortless. They got us what we want and need and we couldn’t be more pleased.
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Eric Prescott
Great place to buy a piece of junk car
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Nick D
Great place to buy a vehicle, great prices and best of all no surprise fees or bs reconditioning/advantage fees what ever there other dealers call them nowadays. Craig was upfront, and very efficient. Worth the 2 hour drive for me.
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Bryan Gasche (TallGuyBry)
Great selection, great team, and nice, smooth buying process with no BS. Highly recommend this bunch!
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Eric Whitlock
Great service 👍
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Johnny Stewart
Great service
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Nickkie Gist
Great service
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Sherry Oxendine
Great service
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yelelda maldonado
Great service
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Jerry Barber
Great service and great value
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Patricia Aiken
Great service as always
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Tuna Çakman
Great service better staff thank you guys
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Ben S
Great service department too! Top notch!
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Keith DeLoach
Great service department. Easy to work with.
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angel l rodriguez
Great service friendly people would recommend to everyone
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Michael Matthew
Great service truck was done on time. Hanna was awesome and provided great communication 👏. I drive to Bartow to get this type of service
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Greg Myers
Great service, as always.
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Peggy Plum
Great service, fair pricing and no hidden fees. Honest sales staff...wonderful experience! Ask for Sarge!! I will buy from them again!
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Timothy Parks
Great service, great people all.
Very efficient. I was told an hour for oil change I don't think it Was more than 45 min. at the most. Lo
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Constance Best
Great service, picked up when done, and job done quickly. And got a veteran discount too. Thank you very much. 😀
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John Hazell
Great service.
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Robert L. Doyle III
Great staff and efficient work
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E “Crendaddy” Crenshaw
Great Staff and Great Service
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ubi monster
Great team I would definitely recommend going with them if you're looking for a car.
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Charli Dumke
Great to work with. In and out. Plan to do business again in the years to come.
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Randall Manning
Great, none pressured experience! Everyone went out of there way and werr very pleasant.
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Derrick Jordan
Greta customer service! Luis made the experience easy and smooth I will be back just because of him!
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Bob Gustaveson
Had a fantastic experience working with Craig on our used car purchase. He was professional, courteous, knowledgeable and worked to get us everything we wanted to make a deal and feel great about our purchase. I would highly recommend working with Craig and the great team at Thunder CDJR!
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Brianna Mosquera
Had a great experience at this dealer. My salesman was Jaxon Samples, cool personable guy. Worked really hard to get me a reasonable deal!
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Sean Winning (niceguybadcar)
Had a great time here with all the friendly conversation. Todd and Bob was a great help in my pursuit of a reliable car. The sales department here is great to work with and even allowed me to look under the car for my own ensurement.
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Justin Callahan
Had my vehicle services performed through Yareli and she was awesome. Communication was never lost and the vehicle came back to me in great working order. Thanks again Yareli!
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Patricia Grier
Hannah is the best! After fighting with another dealership for 2 years, she was able to resolve my issue in 2weeks. Bartow thunder has a new regular customer!
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Regan Smith
Hannah was great! She kept in touch the whole time and was completely transparent about everything!
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lauren gelman
Hannah went above and beyond to make sure my van was ready for my Disney vacation! Thanks Thunder for the A+ service as always
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Michelle Schaal
I always feel like family when I see them every 6000 miles :) I’m treated with courtesy, timely service, and the occasional complimentary car wash after my oil change. Which is greatly appreciated.
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Fantastic marker ART
I always work with Jose in servicing and he is awesome. He always goes the extra mile. Makes sure I get what I need.
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Jessica summerlin
I bought a car a couple of weeks ago from Vince Fernandez at Thunder. It was a great buying experience. The professionalism was awesome. My salesman answered all my questions and helped me picked out the perfect car for me and my budget. This is the second car I I have bought from this dealership with Vince Fernandez I will buy my 3rd car from their great sales person and dealership. Thank you Thunder! ❤️
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Mark Gill
I bought my truck here and have had a few problems with it, the service has always been above my expectations! Awesome place awesome people
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Rick Giroux
I came in to Thunder Dodge with the intention of getting my oil changed and having my tires rotated. I expected and allotted 2 hours for this service since I didn’t have an appointment. I was in and out in an hour and 10 minutes. Jerry was super friendly and accommodating. Once again my experience at Thunder Dodge was excellent and surpassed expectations.
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Stacy Cordero
I got a good service and I did t got no problems with my appointment
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Rebecca Mullis
I had a very good experience with your service department
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Charles Tate
I had a very nice experience,having my Jeep serviced.On time, kind and very able.
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S L
I had a wonderful experience at the dealership today. I met with Todd he’s an outstanding sales man. The process was simple and easy. Now I’m in my brand new 2023 challenger
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Scott Kuhn
I had an appointment for a regular service and a recall on my vehicle. I was greeted at my vehicle when I arrived and then taken inside to meet my service advisor. I watched my vehicle be taken for the services and returned to me about an hour later. Everybody was nice and professional and in my opinion, the service was done promptly and in good time. Thank you.
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Kathleen Bouwkamp
I have a 20 year old PT Cruiser they found the part!!!!
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jay lopez
I have been a jeep Chrysler customers since 2000 and the service here has been by far the best experience I ever had. Jason L from service was phenomenal, he was excellent with communication on what’s going on. I would drive over an hour to come here and get great service. Thank you Jason and team for the great experience!! You have earn a loyal customer.
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vickie miranda
I have been absolutely impressed with the team at Thunder, from the young man who greeted me to Luis. From my first visit on Luis has always explained what was going on. My check engine light came on so I took it in & right away they were able to tell me what was happening and worked on fixing it. I have been to plenty of other dealerships & none of them can compare to Thunder, they take really good care of their customers from having drinks- snacks- they even have a playroom for your kids. They offer to take you home if needed & do everything they can to accommodate your needs and schedule. In times like we live in today it’s appreciated & amazing to have good , honest people who take care of their customers!!!!!
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Kalib C. Giles
I have referred multiple people to this dealership as they are always for the customer. Recently Craig Smith was helping me secure a deal for my cousin who is active duty USMC and out of state. The vehicle of choice was being sent to auction and Craig and his team made the deal work despite the auction team having the trucks ready to leave! 10/10 service and I would recommend anyone looking to buy a new or used vehicle. 100% transparency and honesty has always taken place when business was done here. Easy to contact and always available, it is more than a dealership, but rather a family.
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Holly Maula
I have to I have been to many dealerships in my years and Thunder Chrysler and the staff especially Tim Lacey was a pleasure to work with. The kept the customer in mind the whole time. No high pressure sales. Very professional and knowledgeable. Hope to deal with them again in the future. Thanks Ralph Maula
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Brooke Hanna
I just bought my new charger from Thunder. I have all good things to say. Everyone was so nice, nobody was pushy or “attacked” us when we arrived. The entire car buying process was so quick and pleasant. Everyone we worked with was above and beyond. Bryan and Noah were so helpful. We will definitely be purchasing here in the future and doing our service here. 10/10!
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Caleb Passmore
I just purchased a vehicle from here yesterday and it was honestly the best dealership I’ve been to so far. From the moment I got out of my car, until I was talking to the sales person helping me with the vehicle, every worker there greeted me with a smile and made me feel welcomed. The sales person who helped me was named Kevin Williams. He was an awesome guy and really sold me on the car entirely with his charisma, honesty, and professionalism. Not only did this dealership make me feel welcomed as a customer, but as a military member who has just returned to the states from a deployment overseas, the crew over at Thunder Chrysler Bartow proved to me that they help and support the troops in every way they can. I highly recommend this place and if I need another vehicle, I know where I’ll be returning
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Roxanne Vaughn
I love going to this company....professionals take time to explain and show you if needed what going on with your car.... customer service is on point....
Great job
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Ashley Humphrey
I purchased a 2022 Jeep Gladiator and got the best deal compared to all other dealerships in Florida! Tim Lacey is the salesman to see if you're looking for honesty, no pressure, friendly personality and someone who will go the extra mile for you. He even helped detail my vehicle before I drove it off the lot. They made sure my tank was full and they did multiple follow ups to make sure everything was going well afterwards. Definitely recommend them!
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DOTTIE Moore
I really do like Thunder Car Dealership However for the first time since i, bought my car there, it was one yr old.I'm disappointed in my Jeep. True its not garaged and I've had it for 7 yrs. Mechanics are awesome. Never and I really mean it NEVER Had a problem with it. Only this year I've had to replace a thermostat because it registered "cold". And 3 motor mounts. All replaced and running great. But the clear coat was put on too thin at certain places when new and it's wearing off and the rear spoiler, plastic, the paint has lifted off of it. Can't see it but I know it. So sad. I'll run it until the tires turn square. Employees at Thunder treated me so well. I'm a person and not a number. Thank you guys and gals.🚘🛻
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Gerard Jones
I recently had the pleasure of working with Roderick Johnson, my Jeep Service Advisor, and I must say that his assistance and customer support were truly exceptional. Roderick went above and beyond to get my Jeep back on the road and handled the complexities of dealing with my insurance company with remarkable ease.
From the moment I arrived at the service center, Roderick greeted me warmly and showed genuine concern for my situation. His professionalism and knowledge were evident as he attentively listened to my concerns and assured me that he would take care of everything.
Roderick's expertise in handling my insurance claim was outstanding. He seamlessly coordinated with the insurance company, ensuring all the necessary paperwork was submitted promptly. His efforts in simplifying the process and reducing any stress on my part were truly commendable.
Throughout the repair process, Roderick kept me informed every step of the way. He provided regular updates on the progress and discussed the available options for repairs. His transparency and willingness to explain things in a clear and understandable manner were greatly appreciated.
What impressed me the most about Roderick was his commitment to customer satisfaction. He went the extra mile to ensure that the repairs were completed on time and that I was completely satisfied with the outcome. His dedication to delivering exceptional service left a lasting impression.
Thank you, Roderick, for your outstanding support and for providing me with an excellent customer experience!
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Trent Burns
I recently purchased a jeep here and had a great experience, much better than the typical high pressure/max profit feelings that you usually get when buying a vehicle. Tim lacey was an excellent salesman to deal with and I highly recommend.
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Tanner Dafoe
I recently purchased a vehicle from Thunder, and have nothing but good things to say about the location and staff. The experience was low-pressure, and very seamless. Todd Lipton in Sales and Bob VandeSande with Finance in particular were extremely helpful, amicable, and informative. Highly recommend.
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Tammy Craft
I slways get treat great.
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Helen Young
I took my Jeep to a different dealership for repair . They had it for almost a week and didn’t fix the problem. I brought it to this dealership to get it fixed . Within two days the problem was fixed and I was back on the road . Yareli keep me updated the whole time . I will be going here for all my Jeep needs
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Gloria Coleman
I took my vehicle in to luis for an issue and the service department found several issues which thankfully fell under my extended warranty. They thoroughly went though my vehicle to catch anything. Such good service!
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JD Alvarado
I wanted to take a moment to share my positive experience with Thunder Chrysler Dodge Jeep Ram following my recent Jeep purchase.
I purchased my first Jeep, a beautiful two-door Jeep Wrangler JK, and my initial interaction was through an online inquiry. Craig Smith responded promptly and provided me with all the necessary information about the vehicle. The very next day, I visited the dealership to finalize the purchase, which was an easy and pressure-free experience.
A couple of months later, I encountered some issues with the AC and other components. Despite the long commute travel to Bartow, FL, I chose to return to the dealership where I purchased my vehicle because I felt comfortable dealing with them. I'm happy to report that I left the service department satisfied with the repairs.
I did encounter a few hiccups during the process, but the Service Director, Hannah, made my visit pleasant and accommodating. Additionally, Billy, despite his busy schedule, went above and beyond to ensure my engine service lights and seatbelt lights were addressed.
If you’re looking for a pleasant experience with both service and sales, I highly recommend Thunder Chrysler Dodge Jeep Ram. They truly won’t disappoint.
Thank you for your exceptional service!
Juan David
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Be De
I was kindly greeted quickly and taken care of quickly! All of the staff were kind and the oil change and tire rotation were quick. Great experience.
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Martin Doniaz
I was satisfied with the service that I received very guacamole very professional.
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Kristyn Antone
I was there to have my oil changed and the tires rotated and aligned. Everyone is super nice and helpful. I always have a good experience when I go there.
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Madison Johnston
I was very pleased of how jaxon helped me out if you ever need a car need to go to them for the best deal
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Lavada Ledford
I was very satisfied with the service from start to finish. Everyone was very helpful and even tried to speed things up. I love our new Compass. Again Thank you.
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Steve Githens
I was very taken aback to learn that there are employees of third party auto glass companies on site in the service area. You need to respect the needs of your customers in making sure that this practice does not negatively impact people’s insurance policies. This is not good at all for your business or for your customers
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Etha Bitterman
I went for an oil change and tire rotation, everything was great and they washed my car too!
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Taylor Beacom
I went in originally looking at a new gladiator but test driving it just didn’t work for our family. Jaxon flipped me into a beautiful grand Cherokee L. Jaxon and Tim were awesome at putting a deal together for us! Noah the accessory guy was super knowledgeable and helpful at explaining all the benefits and features of my brand new car! I will be buying all of our future vehicles from THUNDER!
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DeNatured Boy
I won’t shop anywhere else except at THUNDER if I can help it. There are a few gentlemen that work in the sales department that made my buying experience superior to anywhere else I’ve been. I believe their names are MATT and MIKE. Gentleman you’ve gotten a lifetime customer from my wife’s suv, the business vans, to the children’s vehicles and my truck. I won’t purchase them anywhere else. Thanks again THUNDER.
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Jake Beach
I won’t shop anywhere else except at THUNDER if I can help it. There are a few gentlemen that work in the sales department that made my VAN buying experience superior to anywhere else I’ve been. I believe their names are MATT and MIKE. Gentleman you’ve gotten a lifetime customer from my wife’s suv, the business vans, to the children’s vehicles and my truck. I won’t purchase them anywhere else. Thanks again THUNDER.
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Lilly G
I’ve had many cars and gone through many dealerships and none have compared to this. Everyone was so exceptional and the customer service was truly unmatched. Jim was great, Taff was great, Noah, Wes and Stephanie, amazing. I’m still shocked at how easy they made the car buying process and how kind they were. They might be in the business to sell a product, but they genuinely care about the experience and making sure you’re happy with everything. Honestly wish I could buy more than 1 car just to work with them again. Thank you Thunder for everything!
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Ben Jamanai
I'd jus like to thank Brandon Boone for his exemplary service and getting my deal done on time and on budget. 5/5, would use again. Please ask for Brandon for your next truck.
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Neyney Hernandez
If you are in within 250 miles from this dealership do yourself the favor and make the trip if you are in the market for a truck or car. The staff is friendly, honest and will move mountains to make sure you are a satisfied customer. Ask for TODD the guy is a straight shooter and extremely patient. The full cycle of the buying experience was great from sales to manager to accessories to finance all were A1. Highly recommend.
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Gary
In and out in no time! Super friendly staff.
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Sanjay Shah
It was quick and professional service at BARTOW Dodge.. Jason is a good coordinator to make this happen so promptly. Thanks
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todd simmons
It was very good and up front. Louis Pena explained everything clearly and was very patient and respectful.
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Sabrina
It's totally amazing I couldn't have made a better choice
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Jennifer Thornton
It's very nice going to y'all for business. It's like family. Thank you all for taking Care of my car.
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Delois Henderson
I've be always received informed, efficient and courteous service from Thunder Chrysler Dodge Jeep in Bartow, FL.
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Rane Cisneros
I've had a very good experience at Thunder Chrysler Dodge. They were respectful and kind an took care of me how a customer should be taking care of. For that I'm thankful.
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Lawrence McNaul
I've purchased 2 vehicles from Thunder and they were exceptional from start to finish. I recently took my Gladiator in for service using the express lane. The service department is no less than the sales side of the house. Exceptional!
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Angel Rodriguez
I've purchased two vehicles here. Customer service is incredible and truly makes you feel welcome. Every time I come back for service it's like meeting old friends again. Mark Stroud is great and always helps me find the best vehicle for my needs.
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Hal Harbeson
Jackson was a great to work with. Had an easy online buying purchase. Would recommend Thunder Chrysler Dodge Jeep Ram to anyone without hesitation.
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Don Mitchell
Jason in service is excellent - kept me informed and was detailed oriented - thank you
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Blake Royer
Jason in the service department did a wonderful job with handling my extended warranty claim and keeping me posted on what was going on regarding it and the repairs being done on my truck. My truck had significant internal engine damage and once the warranty company approved my claim, the service technicians had my truck repaired and back to me within a few days and also running better than it ever has. Very pleased.
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Hillary Saunders
Jason Leontitsis was so helpful and kind!!
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Elizabeth Vandesande
Jason was great! Very enthusiastic and did a great job servicing the truck!
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Tampas Finest
Jaxon made sure to provide the best service I’ve ever received from any dealership and made sure that I left in the jeep that I wanted. Great family friendly gentleman who will make sure he can get the right deal for you.
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Mckenzie Dease
Jaxon was amazing! He made the experience fast, easy and exciting. Would recommend to anyone.
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Susan Warner
Jaxon, Mark and Tom were absolute professionals. We will recommend Thunder to all of our friends! Thanks again!!
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Chloe Christie
Jaxson and the entire team at Thunder were great, they made the car buying process so easy!
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Beth Hipp
Jerry kept me informed and up to date as I waited for the service to be complete. Excellent accommodations in the waiting area. I took my laptop and worked at a desk that was available. The business area is setup great with everything you need including Wi-Fi.
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Miguel Gonzalez-Cortes
Jim help me out get my truck 5 stars for Jim and the Thunder group. Keep up the good work guys!!!!
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William Rossi
Jim Swearingen (and the rest of the staff) we easy to work with and worked with me to get to a deal on my (new to me) vehicle. Highly recommend Jim and the dealership
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Cj Mackey
Jim was great to work with and made this a great experience!! And everyone at the dealership was friendly!
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Ozzie Perez
José was AWESOME! Kept us updated with the entire process and kept his promises with the repair estimate. Good job José & his team!
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Katherine Norris
Just got to say Redd is your man when you need a new vehicle, when I say this man goes above and beyond for his customers he does ..he will make sure he goes out of his way to make you happy ..Thanks once again Redd for your hard work and dedication...
Kat and Brian Norris
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Kent Andrel
Lewis was very professional and had me in my Jeep in excellent time. Thunder's service team is outstanding and if and when I want a new car Thunder will be the first place I look.
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Erin Turner
Long time Ram owners (this one is our 4th), 1st time Thunder customers. Jaxon at Thunder made our buying experience the best we have ever had! No games, no hassle. We explained what we were looking for, he found it, we bought it! Couldn't be happier with our experience. We will be purchasing our next vehicle from Jaxon at Thunder too!
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Josue Trujillo
Look for vicente Fernandez he is the best 🔥
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Amanda Plantz
Love the new building! In and out for oil changes, even when they quote an hour wait I’m out in 30 or less. Jason in service has been there since we bought our vehicle in 2018 and we have found him to be honest and dependable in every situation. He always remembers us and has a joke to share. If you have a service need, ask for Jason!
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Mutt424 Hancock
Love the people . Dalton is a great advisor. Above and beyond always .
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Sandra Shoffner
Love this dealership! Fantastic service & great warranties. Highly recommend!!
If you check them out, tell them I sent you!! 😉
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Cheryl S
Love this place. Always friendly and willing to help
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Judy Stiltner
Love Thunder, from sales to service, they are great company. Not to mention, I love my Durango. We get compliments all the time. And we tell them who we purchased from and how good the company is.
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Judy Hernandez
Loved how the dealership has a family room to keep my 3 year old entertained while we waited for our oil change. Also, offered complimentary snacks for the longer waiting times.
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Sour Ish
Luis and the service team did a wonderful job on my car. Even through dealing with insurance issues, they kept me updated through the whole process. 100% recommend!!!
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Michele Brown
Luis in service was amazing. Looked for best tire deal and made sure I was aware of all promotions. All my work was done correctly.
Thanks for all your help
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Krystal Lockhart
Luis in service was very courteous and professional. They took time to correctly diagnose my car where another repair shop couldn't.
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KP Jack
Luis Peña helped me quickly get in and have my headlights adjusted before heading out on vacation. Every time I talked with him he was exceptional. Got me in and out in no time as well.
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Canestime79
Luis was awesome and made sure to keep me posted the whole time.
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Leticia Hernandez
Luis was great! He communicated well and had my car ready to go when I arrived. I appreciate the dealership’s shuttle, most dealerships do not offer this.
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Kenneth Howard
Luis was very helpful!
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Samanda Barrett
Luis!!Give me peace of mind!
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Luis Acevedo
Management,
Mr. Roderick Johnson at Thunder Chrysler Dodge Jeep help me with the entire process of getting my Grand Cherokee ready for the road. From my first call to your dealership to the moment I got my car back, everyone I encountered was courteous and helpful.
Thank you all for your help.
Respectfully,
Luis A. Acevedo
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Fafa’s Omega Brick Pavers
Me and my wife are expecting a baby and we needed a baby friendly car ! We were treated awesome at Thunder Chrysler with the help of Noah . He was a great sales person and made sure we got all we needed ! If your ever looking for a car ask for Noah he will take good care of you . I’m sure everyone else there is awesome too !
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Calvin Radsick
Me and my wife had a good experience with thunder Chrysler you guys are the best we traded in a Cadillac for a Jeep Grand Cherokee it was a great experience with Craig Smith and Matt all the way down to the end of the closing with Bob in finance everybody was very helpful all the way down to the service department every time I take my truck to get service done all the service advisors in that department are always there to help me they call me when my vehicle is done and heck they even run it through the car wash great experience with thunder Chrysler me and my wife been buying from there since it was Tom Edwards Chrysler so thanks again for the whole sales team and service team at thunder Chrysler my wife is very happy with her Jeep Cherokee. Plus thanks for the whole team going the extra mile to make some adjustments with the numbers to make the sale happen my wife is very happy with her Jeep Grand Cherokee thanks the whole team again you guys are like family.
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Rosi Cruz
Me justo mucho como nos atendieron especialmente a luis y Robert y vicente gracias a ellos por ayudarnos mucho y al manger gracias por serme mi sueńos ralidad Dios me los bendiga y buen servicio se los recomiendo vengan a este lugar .
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John Whitehead
Michael was great very professional and covers every base - love the Rubicon ! See Michael - he and the reassigned team will take great care of you! Thanks Guys!
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Madeline Deal
Mr. Samples is the right guy to go and see for all your automotive needs. He was very friendly and understood everything I was looking for in my new vehicle. Very patient and understanding. Thanks Guy f9r all your help!
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Jeremiah Castillo
My 2nd purchase my salesman Jim Sweringen was the best & again the main reason I purchased from him ( again). I was in the car business for 20 years
So I can appreciate how he treated me as well the service dept. If you’re looking for a dodge or Jeep Thunder dodge is the place to come to get treated with respect & Honesty. I live in Winter Haven but I purchased here. Definitely worth the ride I would recommend anyone who wants to buy a dodge, Jeep or ram truck to come here.
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Charles Lawrence
My 35 point inspection was very helpful to us for our travel to NY State. Thank You!!
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Sheryl Gentry
My daughter needed a used car and as a young person she had little credit history. The sales person and the finance manager were careful to educate her (and me) about how the lenders view cars and buyers so we could find a car she could afford without a ridiculous rate. There was no pressure and we felt comfortable throughout the process. I've purchased many vehicles from dealerships in my life. Never have I felt so good about a car purchase. Thank you Mike Quinn and Freddy..
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Eric Privette
My experience here was absolutely incredible. I found the vehicle that I wanted here online, called the dealership and Mike Quinn answered the phone. I told Mike what Jeep I was interested in, that I wanted to trade my current Jeep in and what my budget was.
Mike said to come on in so we could run the numbers and put it all together.
The next day I went into Thunder, met Mike, test drove the new Jeep and signed the paperwork.
It was that easy! The entire team that I met that day at Thunder was awesome and made my new car buying experience effortless.
I will be referring friends and family. In fact I have already been bragging Thunder up to co-workers and family.
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Matthew Edson
My family and I travel over an hour to have our vehicles serviced at Thunder. Their service and leadership are far above any other dealership we have visited. Thunder earned our business 3 years ago and continues to raise the bar with each visit
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stephen gregory
My first choice of dealership for warranty work or other things I can't or don't have time to do myself. Ask for Luis.
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Wesley Parris
My first experience here was amazing! The dealer Josh did everything in his power to get me the deals I was asking for and I walked out with a brand New Car! 10/10 customer service
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Leslie McCoy
My first time using their express lube. Service was great! Thank you.
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Levi Blair
My new jeep Cherokee was having an issue with the heated seats, I called and made an appointment to have it fixed.
Upon arrival I was promptly greeted and put into a rental for the day.
The customer service was superb! It was fixed same day. I would highly recommend TCD for anyone looking to purchase and service your jeep needs.
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Becky Moriarty
My sales guy Brian Fishburn was up front and super easy to deal with and the finance guy, Bob worked really hard to get me the best deal. It was a really great experience & I would highly recommend this dealership!
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Jon Stebbins
My service advisor Jose was very professional. Recommend you go see Jose.
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shehadah abdel
Nice and good coustumer , ask for Vincent Fernandez he's good salesman he helps a lot
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Bo3 Clips
Noah Gunter is one of the best salesmen I’ve ever had buying a new vehicle! He found me exactly what I wanted and had me driving off the lot the same day…great customer service from the whole shop as well
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Derek Wheelis
Not much to say. Rodrick and his whole team were wonderful as always
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Madison Jackson
Oh my god is all I have to say!!! Keith Williams and his team are the best and I mean THE BEST team with car buying. I was able to purchase a 2023 Jeep Gladiator and was explained every single step in the process. I would give him a raise IF I could! Thank you Keith!!!
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Sam Hudgins
One of a kind. The place to buy your next Jeep
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Erica Fuertes
One of the best experiences I've had at a car dealership. Great people and an amazing company. Was more the worth the long drive. Thank you Thunder!!
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Dale Peters
Only car dealership I’ve ever been to where the staff greets me by name!!! Might be why I won’t ever go to any other car dealership!!!
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Ryan Costello
Pete and Noah were excellent highly recommend
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Vanessa DelAngel
Phoenix and Billy & Staff were hands down one of the BEST dealerships I have worked with. (Outside the dealership that sold me the jeep in AL, Much love fam :D ). I came in with my rear axel sensor going off, they trouble shooted it..thought we fixed it. But then it really needed to be repaired. They replaced the entire axel, and then some. I had them rotate my tires and take care of my breaks as well. They were very responsive and communicated effectively.
I highly recommend! 5 STARS. Thank you all, especially the mechanics for getting it done.
Cheers,
Vanessa
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Brett Branning
Positive experience all the way!
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Terrence Bergum
Purchased 2018 Wrangler Sahara from and have had Thunder Jeep perform all routine service. Easy scheduling and prompt professional service.
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Sean Geiger
Quick and courteous service department always willing to go above and beyond
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Lawton Davis
Quick and easy buying experience. Matt Earp was our salesman and he was awesome. The whole process from start to finish was easy and fun. Great environment!
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Kaley Caudill
Quick and easy to deal with, great people
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Jennifer Colvin
Quick and prompt service
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Manda May
Recently bought a 2018 Jeep Rubicon, my experience here was AWESOME! Thanks to Jaxon....he was so patient with us, hooked us up on a Great deal, took very good care of us! He made the whole experience at ease. He definitely took great care of us, literally the best Sales car guy I've ever experienced. ❤️ I was literally so Happy with my experience I referred family members and he hooked them up as well!!! I will definitely be seeing him again in the future for all my vehicle purchases. Thunder is Blessed to have him! 👏 Thank you so much Jaxon!!! Definitely highly recommend this place!!!
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superchevy1
Recently purchased a vehicle from Thunder and couldn’t be more pleased with the level of service. Jaxon, Mark, Tom, and the rest of the team are top notch. Thanks fellas.
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Lynn K Adams
Redd was an excellent salesman, he took his time and found me just what I was looking for . Thank you for your kindness and great support….
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Daniel Newman
Robert absolutely best service tech in my 89 yrs. REALLY seems to care about the customer. All too rare these days.
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Mz. P
Roderick in service is friendly, and very helpful. He is willing to answer any questions you may have about your vehicle or a vehicle on the lot. Anything I needed he got the job done.
Robert Browning is a nice and patient salesman. He understood what I was looking for and found the Jeep I wanted.
Mike Patton was able to work his magic to help me get a GREAT deal on my Jeep!
I recommend you check this dealership out.
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Cyrilla Motley
Roderick is a amazing csr and gentleman!
Truly kind, professional and made it a great experience when not given such great news
If you need car service make sure to go through Roderick he will turn your day around by truly treating you like a valued client!
5 star service!!!!
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tyrees graham
Roderick is fantastic. Outstanding customer service!!!!
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Ezekiel Servin
Roderick is the best and everybody else in the service department! Love taking both my vehicles there for any needs at all!
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Deborah Haughton
Sales people were very nice and helpful. They explained every detail and did what they could to get us the car we wanted.
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Donald Anderson
Second time there and both were very good experiences.
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Evelyn Guffey
Second vehicle from here. No complaints at all.
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Teresa Searcy
Service advisor Yareli Romero was very nice and informative explaining lots of details about the maintenance of my vehicle . This was my first visit and I will definitely return here for service .
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Ken Loyd
Service department is awesome! In & out fast,with the friendliest of smiles! Thank you for your prompt and courteous service.😀
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James Schaill
Service department personnel is always knowledgeable and professional and the pleasure to deal with
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Ruth Ferking
Service department took good care of me at my last visit. Dalton was especially helpful and mentioned I needed a key for my tire lugs and tires I had purchased elsewhere. I would not have know, so thank you —- I went back to that place to get the “key”. Saved the day
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David Enfinger
Service dept is top notch!
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Jim Schultz
Service was a recall and the service was outstanding. Prior attempt was with a Lakeland dealer and was very poor. Part was ordered and delivered on time and service was completed while we went to lunch. Thunder provided a courtesy car and driver was most cordial and entertaining. It was our first visit and was impressed with their service and professionalism. When we are looking for another vehicle they will be our first stop!
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Carl Carte
Service was awesome
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Kat Okeefe
Service was great. They had my car finished when expected and even washed it. It ran like it was brand new again.
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Bill nichols
Service was on time and no additional waiting. I was surprised they didn't run it through the wash but again a wash isn't important. Personnel were good and attentive and always kept you informed.
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Claire Kummer
Service was speedy, people very nice.
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Amy Plyler
Showed up at 8:30am for an oil change/tire rotation(didn’t have an appointment) and was in and on my way home by 9:15! Will always take my Wrangler to Thunder Chrysler! People are always nice and take good care of me there!
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Reymar Talon
Smooth buying experience from the sales staff up to the finance and to car accessories and knowledgeable staff in demonstrating the functionality of the unit/car.
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Tawnya Caudill
Smooth process. Very helpful team. Brian Fishburn was excellent. I would definitely recommend!
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william leasure
Staff and especially service department treats you like a family member
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Amber Pelham
Staff is always friendly and direct about the issues they find. I never feel like they’re spitting BS at me and they don’t keep me waiting longer than necessary to try and get me to purchase more.
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Eric Crump
Staff is friendly and helpful
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Daniel Maldonado
Staff was great service was done in a timely manner was impressed with knowledge of the advisor coming back again for further services 👍
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Stacie Rodriguez
Super friendly people and quick reliable service!!!
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Gina Latessa
Super friendly staff. Excellent customer service in all departments
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Bonnie Darga
Super nice corrected my issues and great drivers for the shuttle
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Carlos Mendoza
Thank you Tim L for everything you did. Thank you also the managers involved for making the deal possible. Great service. The facility is very nice and clean. 100% recommended
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Tevin Toney
Thank you to the staff and mechanics at this location for treating me with respect and accommodating me and countless ways. They even assisted me with an ongoing issue I was having and provided a solution quickly.
If you are looking for maintenance or to even purchase a vehicle, I highly recommend you make this your first option.
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Jason Dickey
Thay are really good and help as much as they can
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Melchor Barnhart
The Dealership I trust with my truck
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Robert L Newberry
The best service on my 3500 RAM, got my AC repaired in a short amount of time and it worked. Will return for service when it time.
PS got a ride home and a return trip to pick up my RAM. Thanks
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Douglas Adams
The Best! Ive bought 2 vehicles from this dealer so far- Jim in sales is super nice! helpful, etc. made the remote transition so easy! buy from this dealer they wont dissapoint
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Ryan Donley
The car buying experience through Thunder was not bad at all. They are not as pushy as a lot of the other dealerships that I have visited and I appreciate that. The new facility is fantastic and very accommodating for any waits you may encounter while your vehicle is serviced. Hats off to the Thunder Team 💪🏻
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Eric Dupee
The guys are fast. The truck is awesome! All I can say is thanks!!!!
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Greg Arscott
The people are great friendly knowledgeable and caring as if it were their own vehicle. Always a long drive but a greater pleasure when I come to thunder!!
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Rex
The process of purchasing a new vehicle is always stressful for me. I hate the thrust and perry of negotiating a deal so I usually drive my vehicle into the ground before trading it off. This time I had a 4 year old Challenger with low mileage in perfect condition but life changed and I needed a truck. I was not happy with local dealerships and remembered that I had driven past Thunder Chrysler several times over the years, so I searched their website.
I found a couple trucks that looked interesting and submitted my interest. I received a phone call in minutes and made an appointment to see them the next day. Brian Fishburn called a few minutes later and introduced himself that he would be my salesman. My wife and I drove over an hour for my appointment knowing that I would go home disappointed again. Brian did his homework and was ready when I got there.
Brian showed the vehicles I inquired about but they were not quite what we envisioned. He listen to our needs and introduced me to a couple more trucks. Before I knew it, we centered on a truck that we liked. Now what do we do?
My Challenger was appraised and I was offered top dollar for it. No one dissed the Sublime Green color like another dealership did trying to convince me that my Challenger would be hard to resell. The truck we selected was what we were looking for and within our means. Let’s do this. Bob VandeSande walked us through the reams of signatures with a video display on his desk. That was pretty cool. Before we knew it, we were coming home in a new truck.
I am so glad that I made the effort to check out Thunder Chrysler. It will be a while before I drive this beast into the ground but I will take it back when it is time to trade it in.
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Marta Torres
The salesman Anthony was down to earth, made me feel important and listened to what I wanted and was able to get me into the jeep I wanted. My experience with him has been so far the best experience with a car salesman I've had. Bob the finance rep and Tina were so pleasant to deal with
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Marietta McCall
The salesman was very patient with me and the others guys were alright
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Jon Hubble
The salesmen tim lacey made this whole experience easy and went above and beyond to make sure I got a good deal. If you go to thunder make sure you ask for Tim. You won't be disappointed.
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Thomas Dockter
The service department is great!
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livrada lozano
The service department was amazing! Luis kept me updated on everything that was going on with my vehicle, they have great customer service for sure!
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wanita matranga
The staff was very friendly and courteous and very delightful to be around
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Randy Knight
The team has been great to work with and they have done good work on our Jeep. We also appreciate the pickup and drop off services. We only have the one vehicle. We appreciate Jason and the team for taking good care of our needs.
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Michael Greenberg
They always go above and beyond to make sure I’m happy and the jobs done right. Highly recommended
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Cheryl Ramsdell
They are family friendly no haggling and they made it so easy for me and my parents to get in a car that was exactly what we needed not what they wanted to sell me was extremely happy when we left it is my 4th car I bought from them and will always go back. Brian is a awesome sell’s person