Customer Reviews

We had a great experience here. Craig was 5 stars at helping us buy the truck we wanted. He took the time to explain everything, was extremely honest, and very helpful. He made the whole process so simple and easy. We came from out of town 3 hours away and we were able to do most of everything online and the truck was delivered within 2 days. Can’t say enough good things about Craig and this dealership! Thanks for a great experience!

Excellent professional service team!

12/10 recommend Bartow dodge! Roy was amazing and so helpful! Ive had to go to Lakeland dodge a few times because its closer to my house and have just had issues. From now on I'll just make the 30 minute drive to Bartow because I know my vehicle will be taken care of the right way. Thank you again Roy for getting me back on the road!

Good experience, I appreciate the signature process was shorter than typical.

The car was as advertised and Mike Quinn was extremely pleasant and quite helpful. I would recommend calling Mike when you need your next car.

Tim was super responsive, honest, and made everything very easy including a remote delivery to Georgia. Great experience and communication.

Victor the sale men was amazing will be back to buy more cars

Very professional and solved issues for me for a car I bought from winter haven dealer! Recommended

I wanted to give a special shout-out to Arsenio, the Service Manager and his team. I can trust the advice provided and that the work being recommended is necessary and professionally handled. I would highly recommend this service department to anyone looking for trustworthy and reliable service!

Out of all of the cars and trucks I have bought over the past 45 years, our experience in buying the 2026 Rubicon X on Monday was the fastest and smoothest purchase I have ever been a part of. From Brian Fishburn going above and beyond with his customer service and making sure we were taken care of the entire time my wife and I were at the dealership. Bob VandeSande in the finance department was great, not only with this purchase, but in helping me resolve a problem I was having with my Mopar MaxCare Warranty last year. And of course, Jason in the Service department.

Great experience. Found a beautiful jeep and our salesperson Ernesto was awesome! The whole staff was friendly and helpful.

This was a great experience from the start. I was a first-time customer, and Michael Quinn and the team were amazing! They went above and beyond my expectations, and even wished me a Happy Birthday through the lobby speaker. Overall fantastic customer service, hospitality, and execution. I am very happy with my purchase, and will be back in the future.

The team at Thunder is awesome! They helped me find my dream truck I am very happy with it! Thank-you everybody you ROCK!!!

We took our jeep here for service and warranty work . By far the best dealership we have been to in the US.( we travel) Jason in service was fantastic. He kept us updated on progress. If we has questions he always answered them. Exceptional all the way.

The absolute best experience you could ask for. Craig works to give you the best deal you can get while also making life easier. I just finished buying my second from him and wouldn’t call anyone else first/

Had a wonderful experience after shopping around I drove over 2 hours to pick up my new dream Jeep. Ernesto my sales agent was so professional and even sent me a video of my Jeep. I will definitely recommend Ernesto to friends and family .

Huge shout-out to Tim Lacey! Tim is the sales agent that helped me and the sole reason I chose to do business with Thunder Chrysler – Dodge – Jeep - Ram, a car dealership in Bartow. I first connected with him over the phone. After several conversations we struck a deal, and he assured me his word could be trusted. True to his word, when I arrived at the dealership everything was exactly as promised. In decades of buying, selling, and trading vehicles, I have never experienced this level of professionalism and integrity. Tim even went a step further and gave me a ride home. From the first phone call to the final handshake, the entire experience was outstanding. Tim went above and beyond, and his actions reflect extremely well on the dealership. If you want honesty, transparency, and a genuinely good person helping you find a vehicle, I highly recommend working with Tim Lacey!!

Go check out thunder Chrysler in bartow and ask for Craig! He was a great salesman and very professional.