Great experience, although the last time there was a massive lack of communication, but overall I like the dealership.we have bought 3 vehicles from Thunder.

Overall great service and quick. No complaints!

Thank You to the Thunder Team! A special Thank You to Todd L. His knowledge of the business & what the applicant is looking for within budget. He was funny & cool. Making the process much easier. I was in and out driving home in a good timing. Between his phone & computer he was on it. Search an inventory to satisfy the buyer. Thank You to the Thunder Team! Everyone that passed me acknowledged me and asked if I was being helped. I ♥️ My car. And will definitely refer to this dealership. Ty Angela!

The service was good once we got our vehicle to the dealership. Where the service was lacking is we had difficulty utilizing the online scheduler and made multiple calls and, left messages to the service department which were not returned.

Took a little longer than expected for a service being I had an appointment but other than that great experience.

Was good

👍

After searching for weeks to find my “unicorn” of a Jeep Wrangler ( 2022 unlimited high altitude with very specific features) , I came across Thunder Chrysler. When I originally reached out, Brian let me know their was a hold on the vehicle , but would let me know if anything changed. Lucky for me, the hold fell through and Brian called me first thing the next morning and within about an hour had my trade, financing , and all the details on the vehicles worked out! Since I am located over 400 miles away from the dealership , Brian sent multiple videos, answered all my questions and coordinating my delivery. The delivery driver Harold AKA Slim was great!! Slim coordinated his eta multiple times , reviewed all my paperwork to sign, and made sure my tank so it was full on delivery. I highly recommend doing business with Thunder CDJR regardless of where you live! Thank you Brian for making my buying experience so easy!!! Side note : I love my new Jeep!!!

Amazing car buying experience! Jim and Tom was amazing. The dealership was super friendly. Prices were good, I would definitely recommend Thunder CDJR to everyone. Thank you so much guys again and again!

Amazing Experience!! I got a really good deal for my trade and ended up closing the deal for a Wrangler. Sales Rep Brian was very patient and understanding. I did not feel pushed but rather being taken care of. Overall Experience was great!

Amazing service! Thank you guys!

Another great service visit to Thunder. Took a little longer than normal due to some techs being out but they communicated well and got it done. Thanks guys. We'll see you again soon.

Awesome customer service and very friendly.

Been living in Florida since April 2021. I own a Ram 1500 pickup. Since I’m from PA I’m used to state inspections to know that my vehicle is safe and sound. Dalton in express had one of his techs perform a multi point inspection. He thoroughly reviewed the inspection report with me and basically told me my vehicle was looking good. I was ready to pay and was shocked that it was a complimentary multipoint inspection. One thing is for sure I will be using Thunder for service. They could easily have told me there was problems with my vehicle to make money off of me. While I was there waiting any staff that walked by greeted me as well. I’m impressed and thankful I finally was able to get in there with my busy schedule.

Best car buying experience! Vince Fernandez was my sales person, not only did he answer every question and concern I threw at him, he delivered to my house which made it so convenient.. Highly recommend this Dealership. great service ❤️ The Finance dept was very professional and made it easy to get the right warranty for my needs… Thank You Thunder ❤️

Bought numerous vehicles from them, friendly people, great new facility and I always get a good deal. Highly recommend them.

Brian Fishburn did amazing job helping with purchase of my new truck.

Brian was my salesman and he was very nice and helpful. Mark Stroud was also very nice and so was the man who helped me with the extended warranty.

Dealt with Kevin in Sales , He was Very Responsive and Not Pushy , the whole process was painless from sales service and finance they were all great to deal with !

Efficient and pleasant staff

Everyone at Thunder were outstanding it was the best experience ever for buying a new vehicle

Everyone was professional and treated me with respect. My mechanic Lou was so sweet. I know where I'll be going should I need it

Excellent process from sales to accessories to finance. In 50 years of buying vehicle, I've never had a better experience. Fast too!

Excellent purchasing, delivery and finance experience

Excellent service

Excellent service and great customer service.

Excellent service as always

Excellent service department. Excellent customer service.

Excellent service department. Very knowledgeable and responsive. You’re in and out very quickly. Very nice waiting area.

Fantastic experience! Jason was such a professional and made my encounter stress free. I had several issues with my Jeep and half expected to be taken advantage of. To my surprise, I was charged a fair price and there were no hidden cost. I will be going to Thunder Chrysler Dodge Jeep Ram in Bartow from now on without question!!

fast and dependable service

First time at this facility. Everyone was nice and helpful. Went there for a oil change, they were able to get me right in with no problem and it even didn't take long. Will definitely go back there. It's new, nice and clean!

Five Stars for Matt in sales and Bob V on the sale of my leased Jeep to me at Thunder, Chrysler,Dodge, Jeep dealership in Bartow, FL. I was extremely happy to deal with them. I am not local but stopped by on a trip to finish the purchase due to a time element on my lease. Thank you Gentlemen. Clifford Kish Saint Petersburg FL.

Friendly, courteous service. Got oil change and tire rotation done in timely manner. Great job.

Friendly, quick and they washed my car!

From Keith the the salesman to Bob the finance manager, we had a professional friendly and quick experience. Thank you all we love our new van.

From the moment we reached out to the dealership for an initial inquiry, to the moment we drove off of the lot with our gorgeous vehicle (and beyond!), we received 5 star service in every facet of our vehicle buying experience. Every staff member we interacted with was polite, informed, patient, and truly delightful to encounter. They each genuinely wanted us to leave feeling comfortable with our purchase and smiling, which we did! Even in the post-pandemic climate, we secured a great deal and were met with pristine customer service. Thank you, Todd, and to the entire Thunder team for an exceptional experience!

Go visit Jaxon Great experience!!! Great Deal!!!

Great and fast service. Only problem was you’ll didn’t have any drinks in the cooler

Great buying experience!!!!!

Great customer service!

Great dealership to go to if they have the vehicle you’re looking for. Very friendly and customer focused. I was coming in from out of town, but they made the whole process really easy. I’ve had an exceptional experience at Thunder and would recommend this dealership.

Great experience at Thunder, our salesman Kevin was so personable without being pushy. Negotiation was fair & they were very patient with our questions. When it came time to finalize Bob was great, he explained every detail before we signed. Options that were offered were never pushed, just offered. Overall we couldn’t have asked for more, very friendly atmosphere. Jose in the service department is great to work with as well!

Great experience, very nice staff. Good prices on oil changes.

Great job

Great place to buy a car, I have a 3 year old and buying a car can be a daunting task but they made it effortless. They got us what we want and need and we couldn’t be more pleased.

Great service

Great service better staff thank you guys

Great service department too! Top notch!

Great service department. Easy to work with.

Great service, great people all. Very efficient. I was told an hour for oil change I don't think it Was more than 45 min. at the most. Lo

Great staff and efficient work

Had a great experience at this dealer. My salesman was Jaxon Samples, cool personable guy. Worked really hard to get me a reasonable deal!

I always work with Jose in servicing and he is awesome. He always goes the extra mile. Makes sure I get what I need.

I had a very good experience with your service department

I have a 20 year old PT Cruiser they found the part!!!!

I have been a jeep Chrysler customers since 2000 and the service here has been by far the best experience I ever had. Jason L from service was phenomenal, he was excellent with communication on what’s going on. I would drive over an hour to come here and get great service. Thank you Jason and team for the great experience!! You have earn a loyal customer.

I have been absolutely impressed with the team at Thunder, from the young man who greeted me to Luis. From my first visit on Luis has always explained what was going on. My check engine light came on so I took it in & right away they were able to tell me what was happening and worked on fixing it. I have been to plenty of other dealerships & none of them can compare to Thunder, they take really good care of their customers from having drinks- snacks- they even have a playroom for your kids. They offer to take you home if needed & do everything they can to accommodate your needs and schedule. In times like we live in today it’s appreciated & amazing to have good , honest people who take care of their customers!!!!!

I have to I have been to many dealerships in my years and Thunder Chrysler and the staff especially Tim Lacey was a pleasure to work with. The kept the customer in mind the whole time. No high pressure sales. Very professional and knowledgeable. Hope to deal with them again in the future. Thanks Ralph Maula

I purchased a 2022 Jeep Gladiator and got the best deal compared to all other dealerships in Florida! Tim Lacey is the salesman to see if you're looking for honesty, no pressure, friendly personality and someone who will go the extra mile for you. He even helped detail my vehicle before I drove it off the lot. They made sure my tank was full and they did multiple follow ups to make sure everything was going well afterwards. Definitely recommend them!

I recently purchased a vehicle from Thunder, and have nothing but good things to say about the location and staff. The experience was low-pressure, and very seamless. Todd Lipton in Sales and Bob VandeSande with Finance in particular were extremely helpful, amicable, and informative. Highly recommend.

I was kindly greeted quickly and taken care of quickly! All of the staff were kind and the oil change and tire rotation were quick. Great experience.

It was quick and professional service at BARTOW Dodge.. Jason is a good coordinator to make this happen so promptly. Thanks

It was very good and up front. Louis Pena explained everything clearly and was very patient and respectful.

Jason in the service department did a wonderful job with handling my extended warranty claim and keeping me posted on what was going on regarding it and the repairs being done on my truck. My truck had significant internal engine damage and once the warranty company approved my claim, the service technicians had my truck repaired and back to me within a few days and also running better than it ever has. Very pleased.

Jaxon made sure to provide the best service I’ve ever received from any dealership and made sure that I left in the jeep that I wanted. Great family friendly gentleman who will make sure he can get the right deal for you.

Jaxon was amazing! He made the experience fast, easy and exciting. Would recommend to anyone.

Lewis was very professional and had me in my Jeep in excellent time. Thunder's service team is outstanding and if and when I want a new car Thunder will be the first place I look.

Love the people . Dalton is a great advisor. Above and beyond always .

Love this place. Always friendly and willing to help

Luis in service was amazing. Looked for best tire deal and made sure I was aware of all promotions. All my work was done correctly. Thanks for all your help

Luis was very helpful!

My 2nd purchase my salesman Jim Sweringen was the best & again the main reason I purchased from him ( again). I was in the car business for 20 years So I can appreciate how he treated me as well the service dept. If you’re looking for a dodge or Jeep Thunder dodge is the place to come to get treated with respect & Honesty. I live in Winter Haven but I purchased here. Definitely worth the ride I would recommend anyone who wants to buy a dodge, Jeep or ram truck to come here.

My first choice of dealership for warranty work or other things I can't or don't have time to do myself. Ask for Luis.

My first time using their express lube. Service was great! Thank you.

My service advisor Jose was very professional. Recommend you go see Jose.

Quick and prompt service

Recently bought a 2018 Jeep Rubicon, my experience here was AWESOME! Thanks to Jaxon....he was so patient with us, hooked us up on a Great deal, took very good care of us! He made the whole experience at ease. He definitely took great care of us, literally the best Sales car guy I've ever experienced. ❤️ I was literally so Happy with my experience I referred family members and he hooked them up as well!!! I will definitely be seeing him again in the future for all my vehicle purchases. Thunder is Blessed to have him! 👏 Thank you so much Jaxon!!! Definitely highly recommend this place!!!

Roderick in service is friendly, and very helpful. He is willing to answer any questions you may have about your vehicle or a vehicle on the lot. Anything I needed he got the job done. Robert Browning is a nice and patient salesman. He understood what I was looking for and found the Jeep I wanted. Mike Patton was able to work his magic to help me get a GREAT deal on my Jeep! I recommend you check this dealership out.

Roderick is a amazing csr and gentleman! Truly kind, professional and made it a great experience when not given such great news If you need car service make sure to go through Roderick he will turn your day around by truly treating you like a valued client! 5 star service!!!!

Sales people were very nice and helpful. They explained every detail and did what they could to get us the car we wanted.

Service advisor Yareli Romero was very nice and informative explaining lots of details about the maintenance of my vehicle . This was my first visit and I will definitely return here for service .

Service was awesome

Service was on time and no additional waiting. I was surprised they didn't run it through the wash but again a wash isn't important. Personnel were good and attentive and always kept you informed.

Service was speedy, people very nice.

Smooth process. Very helpful team. Brian Fishburn was excellent. I would definitely recommend!

Super nice corrected my issues and great drivers for the shuttle

Thank you Tim L for everything you did. Thank you also the managers involved for making the deal possible. Great service. The facility is very nice and clean. 100% recommended

Thay are really good and help as much as they can

The car buying experience through Thunder was not bad at all. They are not as pushy as a lot of the other dealerships that I have visited and I appreciate that. The new facility is fantastic and very accommodating for any waits you may encounter while your vehicle is serviced. Hats off to the Thunder Team 💪🏻

The process of purchasing a new vehicle is always stressful for me. I hate the thrust and perry of negotiating a deal so I usually drive my vehicle into the ground before trading it off. This time I had a 4 year old Challenger with low mileage in perfect condition but life changed and I needed a truck. I was not happy with local dealerships and remembered that I had driven past Thunder Chrysler several times over the years, so I searched their website. I found a couple trucks that looked interesting and submitted my interest. I received a phone call in minutes and made an appointment to see them the next day. Brian Fishburn called a few minutes later and introduced himself that he would be my salesman. My wife and I drove over an hour for my appointment knowing that I would go home disappointed again. Brian did his homework and was ready when I got there. Brian showed the vehicles I inquired about but they were not quite what we envisioned. He listen to our needs and introduced me to a couple more trucks. Before I knew it, we centered on a truck that we liked. Now what do we do? My Challenger was appraised and I was offered top dollar for it. No one dissed the Sublime Green color like another dealership did trying to convince me that my Challenger would be hard to resell. The truck we selected was what we were looking for and within our means. Let’s do this. Bob VandeSande walked us through the reams of signatures with a video display on his desk. That was pretty cool. Before we knew it, we were coming home in a new truck. I am so glad that I made the effort to check out Thunder Chrysler. It will be a while before I drive this beast into the ground but I will take it back when it is time to trade it in.

The salesman Anthony was down to earth, made me feel important and listened to what I wanted and was able to get me into the jeep I wanted. My experience with him has been so far the best experience with a car salesman I've had. Bob the finance rep and Tina were so pleasant to deal with

The service department is great!

The service department was amazing! Luis kept me updated on everything that was going on with my vehicle, they have great customer service for sure!

This was the best dealership I have ever had the pleasure of dealing with and I have bought a lot of cars. No games, easy transaction best price. It was worth a four hour drive. My local dealerships where typical shell games and nonsense. Craig our Salesman, Mark and Tom where all the best. Not surprised they were all retired Marines and acted like a team. My daughter loves her new Jeep and the guys that helped us Thanks to the Thunder A Team. You guys are the best!

Thunder Chrysler Jeep Ram has the best staff I’ve ever dealt with buying a new vehicle. Courteous, knowledgeable and personable as well. They all bend over backwards to assure their customers are 100% satisfied in every way possible. I can’t say enough, I’ll always buy my new vehicles from them. Thanks to such great customer care. Michael D. Hollars

Thunder did a wonderful job about working with us and getting us the best deal possible! Thank you to Matt and Micheal Quinn for your superior service and taking care of everything. Highly recommend Thunder Chrysler, Dodge, and Jeep!

Thunder has always answered my questions and taken care of my Jeeps.

Thunder was nothing but courteous,professional and inviting. They took care of my car’s needs and excelled in customer service. Luis was an amazing service advisor.

Tim Lacey and his sales manager at Thunder are the best. We won't purchase anywhere else.

Todd Lipton did us right with a fair deal and the staff up at Thunder was great. Got us in and out. We will definitely do more business with them in the future. Thanks again Todd.

Todd was awesome from start to finish!! He explained everything and made sure we were satisfied before we left with our new Jeep!!

Top Tier Experience , immaculate service and last but not least Yareli handle everything for me and kept me at ease the entire process . Thank you so much Thunder 😘

Unlike most dealerships, no pressure sales, laid back environment, great experience buying our Jeep!

Very easy to make a deal I felt very good about it. I like easy. I like it buy Thunder.

Very friendly and easy to work with

We had an amazing experience! The process was so fast. The staff was very friendly and attentive. Will definitely be returning to do more business here in the future.

We had great buying experience from start to finish. We would highly recommend..

Went in for the 2nd Jeep Wave oil change. They were incredibly kind, and kept us informed! Advised that we needed to have 1 recall done (I knew about it but was putting it off due to bad things I’d heard about it), but then our advisor told us of an update to that recall, plus another update that we needed. All-in-all, we were in and out within 2 hours! When we told the Jeep where we bought it for the 1st oil change, we were there over 3 hours! Thunder has our business going forward, without question!! I will be telling others to go there, too!

What a awesome experience we had today. Thanks to Matt , Mike and Bob for the awesome treatment . Much appreciated.

Wonderful staff! Experienced People! Great Customer Service! Everyone here is respectful and polite. I would recommend this place to anyone that needs any help!

Would like to commend you for hiring such honest employees. I was at the dealer's service department last Friday to have service on my jeep and I was thrilled with the terrific service and communication there. It’s hard to find this anymore these days. A special thank you to Cody. Well done on you the customer service end I really do appreciate you keep me posted on all levels.

Wow, wow, wow! We were traveling and I had major engine concerns with my Jeep Rubicon. I called late just before closing to see if they could get me in the next day because we were on vacation. They squeezed me in and took care of us. I truly felt like I was part of their family. So incredibly nice including Jose, Denisa and the Service Manager. We laughed, joked and it all made me relax knowing I was in good hands. My Advisor, Jose Morales was awesome. He even recommended a place for dinner (Andy's Igloo) which we ended up going to and loved it. Absolutely delicious food and the ice cream OMG! Seriously, I wish that this Jeep dealership was close to me. I have not received the best service at my local dealer. Thunder Jeep definitely set the bar.