Customer Reviews

4.5 out of 5 — 1,686 reviews

4.5 / 5

Excellent

1,686 verified reviews

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From our customers

Recent Testimonials

Showing 163–180 of 462

Excellent service. Patient and kind to me and my wife. Willing to negotiate and listen to your offer. They are honest with the process and take their time to explain everything to you. The excellent sales department, the process to guide the vehicle was a very pleasant process and from the moment you arrive they do everything possible to make you feel welcome. The best experience my wife and I have ever had. Grateful to God for giving grace and love to this dealer's team to treat us the way they did. English: Excellent service. Patient and kind to me and my wife. Willing to negotiate and listen to your offer. They are honest with the process and take their time to explain everything. Excellent sales department, the process to test the vehicle was a very pleasant process and from the moment you arrive they do everything possible to make you feel welcome. The best experience my wife and I have ever had. Grateful to God for giving grace and love to this dealer's team to treat us the way they did.

Aaron Gonzalez Google

From the start working with Tim and Mark was great. They were transparent and honest about pricing and made everything smooth in the transaction. I knew that my previous Jeep experience with that “BIG Jeep dealer” in Tampa was HORRIBLE. BUT THEN I found Thunder Jeep and they showed professionalism and made it clear why THUNDER JEEP is growing like crazy! Why? Because they do it right! Hats off to TIM and MARK as they are the front line contact and you can trust you will get an honest deal!!! GO and ask for TIM - tell him Dr Knight says hi!

Dr Michael Knight Google

Thunder is my hometown dealership with great customer service. Thanks to Robert Maxwell and Michael Quinn for all of your help.

Kerry Brown Google

Staff is always friendly and direct about the issues they find. I never feel like they’re spitting BS at me and they don’t keep me waiting longer than necessary to try and get me to purchase more.

Amber Pelham Google

Always a pleasure to deal with! Thanks!

John Allen Google

Great service, fair pricing and no hidden fees. Honest sales staff...wonderful experience! Ask for Sarge!! I will buy from them again!

Peggy Plum Google

If you are in within 250 miles from this dealership do yourself the favor and make the trip if you are in the market for a truck or car. The staff is friendly, honest and will move mountains to make sure you are a satisfied customer. Ask for TODD the guy is a straight shooter and extremely patient. The full cycle of the buying experience was great from sales to manager to accessories to finance all were A1. Highly recommend.

Neyney Hernandez Google

Great service and great value

Jerry Barber Google

Amazing experience. Came to Thunder CDJR from Bradenton to look at a vehicle and was able to leave with it same day. The team at Thunder was exceptional to work with. I worked with Michale and Tim in sales and Bob in finance. I was anxious that I'd be rustling some feathers by showing up with my own financing but they gave me a great deal on my trade with absolutely no haggling needed and then gladly accepted my provided financing without any pressure to reconsider and use their financing. Very happy with the purchase. 5 stars all around. The only complaint I have is that the vehicle was sold to me without a driver's floor mat and with two cracks in the windshield. These are things I should've noticed myself prior to signing but I was too excited to do a walk-around. I don't think they were deliberately concealed by the dealer but if you take in a trade with a cracked windshield, it's good practice to replace that windshield before listing the vehicle for sale. This is a dealership not a buy here, pay here. Still 5 stars because I didn't catch these things myself.

Sean Caven Google

Excellent sales team, everyone was polite and professional. Correspondence prior to our trip over to Bartow from Tampa was quick and responsive. All of our questions and concerns were addressed in a timely fashion. Not one associate was pushy to make a sale. We bought 2 Jeeps and the team was able to make a deal that worked for our needs and situation. Would certainly recommend to a friend or family member.

Nicholas Champion Google

They where very polite and helpful. They fixed my truck's sos issue. Arsenic and Rodrick made me feel very comfortable. All my service will be done at thunder ram from this point forward.

Timothy Bowser Google

Me and my wife are expecting a baby and we needed a baby friendly car ! We were treated awesome at Thunder Chrysler with the help of Noah . He was a great sales person and made sure we got all we needed ! If your ever looking for a car ask for Noah he will take good care of you . I’m sure everyone else there is awesome too !

Fafa’s Omega Brick Pavers Google

I came in to Thunder Dodge with the intention of getting my oil changed and having my tires rotated. I expected and allotted 2 hours for this service since I didn’t have an appointment. I was in and out in an hour and 10 minutes. Jerry was super friendly and accommodating. Once again my experience at Thunder Dodge was excellent and surpassed expectations.

Rick Giroux Google

Always courteous and efficient.

Jerry Sheppard Google

Awesome visit as always

Doug Portofee Google

Jerry kept me informed and up to date as I waited for the service to be complete. Excellent accommodations in the waiting area. I took my laptop and worked at a desk that was available. The business area is setup great with everything you need including Wi-Fi.

Beth Hipp Google

I always feel like family when I see them every 6000 miles :) I’m treated with courtesy, timely service, and the occasional complimentary car wash after my oil change. Which is greatly appreciated.

Michelle Schaal Google

Quick and courteous service department always willing to go above and beyond

Sean Geiger Google