Customer Reviews

Luis was great! He communicated well and had my car ready to go when I arrived. I appreciate the dealership’s shuttle, most dealerships do not offer this.

Fast service and friendly people. Good price for an oil change.

They're the best always a happy smile greeting

Great service, as always.

Very good service. Quick oil change and tire rotation. Maybe 45 minutes total. Price was very reasonable.

I bought my truck here and have had a few problems with it, the service has always been above my expectations! Awesome place awesome people

One of the best experiences I've had at a car dealership. Great people and an amazing company. Was more the worth the long drive. Thank you Thunder!!

Excellent service dept. Everyone was friendly and helpful.

Best experience ever. We’ve tried multiple other dealers in the area (Winter Haven, Lake Wales). And will be driving 30 extra minutes to go to Thunder going forward. Jason was fantastic in the service department. Friendly and happy. Very understanding and legitimately wanted to help.Arsenio, the Service Manager, was just as fantastic. Extremely nice and never once made us feel unwanted or that we were a bother. Immediately came out to talk to us about the situation we were having with our vehicle that the other dealer caused and refused to fix. Both Jason and Arsenio followed up with us daily, if not multiple times on the two visits we had. It was a fantastic experience, and I would definitely recommend them to everybody.

Not much to say. Rodrick and his whole team were wonderful as always

Service department is awesome! In & out fast,with the friendliest of smiles! Thank you for your prompt and courteous service.😀

Hannah is the best! After fighting with another dealership for 2 years, she was able to resolve my issue in 2weeks. Bartow thunder has a new regular customer!

Loved how the dealership has a family room to keep my 3 year old entertained while we waited for our oil change. Also, offered complimentary snacks for the longer waiting times.

Management, Mr. Roderick Johnson at Thunder Chrysler Dodge Jeep help me with the entire process of getting my Grand Cherokee ready for the road. From my first call to your dealership to the moment I got my car back, everyone I encountered was courteous and helpful. Thank you all for your help. Respectfully, Luis A. Acevedo

Luis was awesome and made sure to keep me posted the whole time.

I had an appointment for a regular service and a recall on my vehicle. I was greeted at my vehicle when I arrived and then taken inside to meet my service advisor. I watched my vehicle be taken for the services and returned to me about an hour later. Everybody was nice and professional and in my opinion, the service was done promptly and in good time. Thank you.

An experience unheard of… Could not have made a better choice! Pssss, Like Family right at home💜

Great customer service