Customer Reviews

Excellent guest service absolutely excellent . Keith Pedrick was best salesman I ever dealt with . F & I gentlemen was excellent and professional. Excellent TRAINED personnel.

Very friendly, informative and knowledgeable about their products and services. Goes over information thoroughly and in front of your eyes.

I bought a car a couple of weeks ago from Vince Fernandez at Thunder. It was a great buying experience. The professionalism was awesome. My salesman answered all my questions and helped me picked out the perfect car for me and my budget. This is the second car I I have bought from this dealership with Vince Fernandez I will buy my 3rd car from their great sales person and dealership. Thank you Thunder! ❤️

Very courteous ,helpful and knowledgeable people working at Thunder Especially Craig Smith and will return and send all that we know to you that needs a ride - Thanks so much for getting me into the car I wanted - we love it

Easy to work with. Good deal. Would highly recommend

Quick and easy buying experience. Matt Earp was our salesman and he was awesome. The whole process from start to finish was easy and fun. Great environment!

We went to Thunder yesterday to “look” at a smaller vehicle for my step mom, and we were absolutely blown away by the WONDERFUL service we received from Mike! Not just him either, the entire staff is just amazing! The whole process was so smoothe and was the best experience ever!!! Will def be back for our next purchase 💓

After researching and looking for the vehicle I wanted, I visited Thunder to test drive a couple of the Jeeps that I was interested in. Robert was extremely helpful and knowledgeable of the vehicles and allowed me to make a decision without any pressure just valuable information and options. I took my time and there was zero pressure. When I returned a few days later after making my decision we tested the Jeep one more time. I was over the moon with my decision. I worked with Robert and then Randi to select what accessories I would like to add. Again it was a pleasant and non pressured time working with Randi. Once that was done, I was with Bob in finance. He was very professional and explained what my additional options and financial options were. From getting a better interest rate and no pressure to put all add-ons that I was not interested in. When it came to the delivery and review, along with Robert, Mark joined us to explain all the functionality in the Jeep and how to remove the top and safely secure it. He also suggested ways to take great care of the top when removed. He spoke with me with respect and never once spoke to me like a “little lady” or patronizing. I say all of this because other dealerships I had visited DID speak to me like that and pressured me to the point of aggravation and disrespect to me. I will always recommend Thunder to anybody who is interested in a vehicle!! Every staff member I encountered was pleasant, respectful and helpful!! Thank you Robert Maxwell and all of the team for giving me a great experience and for getting me my “Tonka” in my driveway!!!

Excelente servicio, Todos los dealers deberían pertenecer a esta cadena! Ninguno de los que están localizados en Lake Wales, Davenport o Winter heaven le llegan ni a los talones, son sobresalientes y no los cambiaria por nada!

Only car dealership I’ve ever been to where the staff greets me by name!!! Might be why I won’t ever go to any other car dealership!!!

All the staff at Thunder are just great. They are very knowledgeable and super friendly. Roderick, Louis, and the rest of the service department make the whole experience so relaxing. This is the reason I left another dealership after over a decade of patronage to come to Thunder. Thank you!!

Was a pleasure dealing with Ms Hannah in service! Will be using them in the future!

Roderick is the best and everybody else in the service department! Love taking both my vehicles there for any needs at all!

We were taken very well care of. The staff were friendly. The prices were reasonable. The building was clean and welcoming. We will be going here again.

In and out in no time! Super friendly staff.

Brought my jeep for an oil change and Luis was great. Very professional and very helpful. I was in and out in less than an hour. Great customer service.

Great service as always

Great, none pressured experience! Everyone went out of there way and werr very pleasant.